• 1- Does the tracker needs sim-card? What is the requirements?

    Yes, it needs simcard insert, so that able to transfer the tracking information to the mobile phone or web server.

    The simcard can be 2G/3G/4G, depends on which network will the gps trackers supported. Basically, the simcard should support GPRS/SMS/Displaying caller ID functions, meanwhile has enough credit.

  • 2- How much of GPRS flow will cost me per month?

    It depends on how frequent will you track (relative to GPRS interval time).

    The data strength of tracking data packet is 100 byte, you can calculate the GPRS flow per month to count the cost.

    For example: if you set GPRS interval time as one data per day, then one month the GPRS flow is :

    100 byte*30days=3000byte=2.9KB

    If you want to cost-down the GPRS, we can do customization by shorten the tracking data.

  • 3- Can Your Tracker Work in our Territory?

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  • 4- If the external power of tracker is cut by the thief, can this tracker still work?

    Yes, it is still able to do tracking, coz all of our trackers have internal battery which is capable to continue tracking until it is run out. This feature will support our clients and polices to catch the thief according to the tracking evidence.

  • 5- What will affect the accuracy of GPS?

    The accuracy of the GPS depends on many aspects, such as GPS satellite clock error, Satellite logging differences, visible number of GPS satellites and geometric spread, solar radiation, atmospheric, multi-path effects.

    The same GPS will also have position difference cause by the quality of the antenna, the antenna installed position and direction, the period of testing, the range and direction of facing the sky, weather, PCB design and other reasons. Even using the same manufacturer’s the same GPS module, antenna diversity to be tested at the same time, the static drift will be different.

  • 6- Why the tracker still shows the last position when it moves to the new area?

    Usually caused by the following reasons:

    a) The satellite just completed positioning.

    b) There are the electric field generated by the high-voltage transmission lines interfere GPS satellite signal.

    c) There may be surrounded by lots of sensitive areas (military or other security institution), or the important transport facilities (such as bridge).

    d) There are some one interfere the GPS signal, or some objects affect the GPS signal such as metal, magnet, trees, etc.

  • 7- What will affect the GPS signal?

    The following factors will affect the GPS signal:

    a) GPS satellite cover unequally above this region, for example, the same device will indicate good signal in one place, but bad signal in another place.

    b) Weather (For example: sunspots, bad weather) may reduce the strength of GPS signal)

    c) Interfered by electrical, electromagnetic, radio, strong magnetic field etc.

    d) Shelter (such as trees, metal insulation film, tunnel) will cause the GPS signal reduced or even failed receiving. So try to install the device in the space that the signal can be well received directly (for example, in front of windows). If the car metal insulation Film affect the signal, it is recommended to fix an external antenna.

    e) High-rise buildings will impact of the GPS signal.

    f) When the battery is low power, the GPS signal will also be influenced.

    g) When the GPS signal is weak, FM transmitter frequency point will affect GPS positioning time.

  • 8- Will the data saved if I am outside the GSM coverage area?

    Yes, tracking data will be saved to send to the server when the GSM network reconnected.

  • 9- What is IoT (Internet of Thing)?

    Internet of Things (IoT), describes a world in which objects that form part of our everyday lives can communicate through various networks, including the Internet, to realize the intelligent networks of identification, position, tracking, monitoring and management of the objects. M2M (Machine-to-Machine) is one part of IoT.

  • 10- What is M2M (Machine-to-Machine)?

    M2M is a technology that enables machines to interconnect and securely interact over a network. M2M communications help organizations achieve high revenue margins and greater flexibility with end-to-end solutions and lower energy consumption and reduce risk. They also keep track of safety and security of the connected devices and data by providing remote access, 24×7 monitoring, and automated emergency response. M2M is becoming a popular feature in the telecom and IT landscape, as it relates to connecting remote sensing, monitoring, and actuating devices. No human intervention is required as data flow between devices and finally from devices to people.